Shipping

Due to high demand please allow 2-4 weeks for delivery.

🏡 Shipping Policy

Safe & Reliable Delivery for Your Home & Garden

We understand that when you order items for your home and garden, you expect them to arrive safely, securely, and in perfect condition. That’s why we take extra care in packaging and shipping every order.

From home décor to practical garden essentials, your items are handled with care every step of the way.

📦 Order Processing

• Orders are processed within 1–3 business days
• You will receive an order confirmation email after purchase
• Once dispatched, we’ll send your tracking details via email

🚚 Delivery Times

• 🇬🇧 UK Delivery: 8–12 business days
• 🌍 International Delivery: 8 to 14  business days (location dependent)

Please note: Delivery times may vary during busy periods or due to customs processing.

💸 Shipping Costs

• ✅ FREE Worldwide Shipping on all orders
• No hidden charges or additional fees

📍 Track Your Order

All orders include full tracking, so you can monitor your delivery from dispatch to arrival.

If you don’t receive tracking details within a few days, simply contact us and we’ll assist you.

📦 Secure Packaging

We use strong, protective packaging to ensure your items arrive safely—especially important for fragile home décor and garden products.

Your order is packed to minimise risk of damage during transit.

❗ Lost, Delayed, or Damaged Orders

If there’s an issue with your delivery, we’ll resolve it quickly:

• 📦 Lost parcel? We’ll investigate and arrange a replacement
• 📦 Damaged item? Send us photos and we’ll fix it fast
• ⏳ Delayed delivery? We’ll track your parcel and keep you updated

💷 Hassle-Free Refunds

Your satisfaction is important to us.

• If your item arrives damaged, defective, or not as described, you are eligible for a hassle-free refund or replacement
• Simply contact us with your order details and any supporting photos
• We aim to resolve all issues quickly and fairly

Please note: Refunds may not apply for incorrect addresses provided at checkout or delays caused by couriers outside our control.

✏️ Address Changes

• Please double-check your shipping details at checkout
• Address changes must be requested within 24 hours of ordering
• After this time, changes may not be possible if the order has been processed

💬 Need Assistance?

Our support team is here to help.

If you have any questions about your order or delivery, feel free to contact us—we’re always happy to assist.

🛡️ Shop with Confidence

✔ Secure Checkout
✔ Free UK & Worldwide Delivery
✔ Fully Tracked Orders
✔ Protective Packaging for Fragile Items
✔ Hassle-Free Refunds

Final Note

We’re committed to making your shopping experience smooth and worry-free. From checkout to delivery, your order is in safe hands.

Thank you for choosing us for your home & garden needs 🌿🏡